Bookafy: Time-Saving technology for better CS

Casey Sullivan, Founder
In this competitive world, time is the ultimate resource. Businesses that rely on providing services via appointments —meetings, dental offices, consulting and law firms, etc. — need a dependable way to manage the bookings process. The right online solution will offer easy interfaces to customers and employees, as well as convenient features that save time and money for everybody. Great appointment software can make for an even greater business experience as it gives the users more freedom. They can review available timeslots at their leisure, book at any hour of the day, and easily reschedule when a conflict arises — all this without having to make a phone call. Users will also be able to add appointments to their personal calendars with the click of a button, and can also elect to receive helpful reminder e-mails.

Bookafy’s scheduling software has not only simplified the appointment scheduling tasks but also added incredibly flexible and robust features like localization and integrations that are uniquely different than other offerings. In addition to online scheduling, Bookafy is also equipped with other beneficial features like automated e-mail and text message reminders, which the system sends out to booked individuals or users on a specific date or time prior to their scheduled appointment; recording and record-keeping capabilities that make it quick and simple to access data associated with a specific appointment; and repeat reminders, which the system sends out automatically when a specified amount of time has expired between appointment. The key differentiating factor of Bookafy is its efficient Customer support service.

The company provides support services with live human interaction, rather than a chatbot or FAQ page. Instead, Bookafy’s live customer support enthusiastically walks customers through any questions or issues. Business can rely on Bookafy’s software to start automating business with beautiful appointment booking experience with confirmations, reminders, integrations, payments and more.
In a Nut Shell, organizations can save hours of endless e-mails and phone tag to schedule a meeting. Bookafy allows customers/clients to schedule meetings online 24/7 and further customize the booking for lunch meetings.

Any human resources team’s process of recruiting talent is crucial and time-consuming task. Recruiters are typically driven and strive to accomplish required tasks in-time. They work hard and want to be efficient with their time, but their interview scheduling process is typical old fashioned. Rather than ensuring that top talent was recruited, recruiting teams had to focus on low-value tasks, like playing phone tag or back and forth e-mails to find a good meeting time —meaning reduced time for interviews. But after deploying Bookafy’s software, the recruiting team can streamline the whole interview process. While scheduling an interview, the recruiter can send the applicant their Bookafy link. Once the applicant schedules a time, the recruiter and the candidate get a confirmation e-mail outlining the meeting details. This approach prevents confusion between the applicant and recruiter as there is no need to call and verify the timings manually. The applicant also gets an automatic SMS Text and E-mail reminder the day before her interview, which has will radically decrease the number of no-shows or last-minute reschedules. Recruiters can determine when those reminders go out, anywhere 1 hour to 72 hours before. If the applicant’s profile is a match, they are invited to book their second interview, and the process repeats. This streamlined workflow empowers the team to hold more interviews, giving them more opportunity to fill their positions with the best candidates.

Trusted by over eleven thousand customers globally, Bookafy serves, including software companies, universities, counselors, churches, wellness, photographers, tax, and many more. The company relentlessly works to continuously add new features, to improve their client’s customer experience, in turn, grow in the market.

Company
Bookafy

Headquarters
Seattle, WA

Management
Casey Sullivan, Founder

Description
Bookafy is a Software-as-a-service based online appointment scheduling platform, designed to save time and enhance the capabilities of the workforce by allowing them to manage their time effectively to collaborate and accomplish business tasks. Bookafy is equipped with other beneficial features like automated e-mail, text message reminders, recording and record-keeping capabilities that make it quick and simple to access data associated with a specific appointment; and repeat reminders, which the system sends out automatically when a specified amount of time has expired between appointments. Bookafy also delivers efficient Customer support service for continuous support